Competence de la credencial:
To identify and analyze the most important theoretical and practical elements for the companies in the international business environment.
Instructions:
During the course, we go through different stages and different theoretical topics that must be known for the success of any company, whether it is a foreign company that intends to enter the Mexican market or a Mexican small business that is considering an international expansion.
In a journey map, you must mention each of the stages, interactions, channels, and elements that any company must go through in the international business environment.
Key concept:
A journey map is a visualization of the process that a person goes through to accomplish a goal. In its most basic form, journey mapping starts by compiling a series of user actions into a timeline.
Evaluation criteria: