Activity

Activity objective

To develop an effective business communication strategy to deal with the cultural differences that prevail in the North American business environment.

Instructions

1. Answer this business-oriented cultural quiz developed by the Harvard Business Review.
2. In the last question, select either the United States or Canada.
3. Identify the areas where you may have important differences with that culture.
4. Now let's suppose you are trying to sell a product to a foreign potential customer in the US or Canada (depending on your choice in point 2). Define and develop a personal strategy to deal with that culture on a business environment.

Checklist

• The summary of quiz results is complete, and the personal cultural differences are well identified.
• Business goals before the negotiations are clearly stated.
• The forecast of eventual cultural differences makes sense and is in line with the quiz results.