Revisa el apoyo visual del tema aquí

Ballou, R. H. (2004). Business logistics/Supply chain management: planning, organizing, and controlling the supply chain. (5^th Ed.). EE. UU.: Pearson.

Capítulo 5

Ross, D. F. (2010). Introduction to Supply Chain Management Technologies. (2^a ed). CRC Press.

Olson, D. (2011). Supply Chain Information Technology. (1^a ed). Business Expert Press.