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Este recurso se encuentra disponible de manera gratuita en la Biblioteca digital http://biblioteca.itesm.mx
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Hollenber, J. (2014). Laying the Groundwork. In Love at First Site: How to build the website of your dreams (1st ed., Vol. 1). Sydney, Australia: Five by Five Online Marketing Pty.
Krug, S. (2014). Don't make me think!: A common sense approach to Web usability (3rd ed.). Berkeley, Calif: New Riders Pub. Capítulos 9 y 11.
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