Adidam, P. T. (2009). Mavenness: A Non-Explored Trait of Quality Salespeople. Paradigm. Recuperado http://0-search.proquest.com.millenium.itesm.mx/..3

Barrett, T. (2006). Eleven traits of successful salespeople. American Agent & Broker. Recuperado de http://0-search.proquest.com.millenium.itesm.mx/..

Johnston, M. y Marshall, G. (2009). Administración de ventas. México: McGraw Hill.
Capítulo: Características personales y aptitudes para las ventas

Rasmusson, E. (1999). The 10 traits of top salespeople. Sales and Marketing Management. Recuperado de http://0-search.proquest.com.millenium.itesm.mx/a..